This page explains in plain English how your personal data is collected, stored, and used at Mostpala. Your privacy is our responsibility.
A quick overview of the most important aspects of Mostpala's data protection practices.
Mostpala places the highest importance on user privacy. This Privacy Policy explains how Mostpala collects, uses, stores, and protects your personal information.
This policy applies to Mostpala's website, mobile app, and all related services. By using any Mostpala service, you are agreeing to this policy.
Mostpala only collects information that is genuinely necessary to provide its services. We do not believe in gathering data beyond what is needed.
Mostpala will never ask for your social security number, bank PIN, password, or OTP. If anyone requests this information claiming to represent Mostpala, it is not us — please contact support immediately.
Mostpala uses the data it collects for specific, legitimate purposes. Each purpose is clearly explained below.
Mostpala may ask for your consent to send promotional messages. You can withdraw that consent at any time — either through your account settings or by emailing support@mostpala.best.
Mostpala never sells your personal information to third parties for commercial purposes. However, data may be shared in certain defined circumstances in order to deliver our services.
Every third party that Mostpala works with is bound by a data protection agreement. They may only use your information for the specified purpose and are required to uphold Mostpala's standards.
Mostpala has put in place industry-leading technical and administrative measures to protect your data. We treat security as an ongoing process, not a one-time task.
That said, no digital service can be guaranteed 100% secure. In the event of a data breach, Mostpala will notify affected users as quickly as possible and take the necessary steps to minimize any harm.
Mostpala's website uses cookies. Cookies are small text files stored in your browser that help the site function more effectively.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Cleared at end of session |
| Functional Cookies | Understanding how the site is used and improving page load performance | 30 Days |
| Preference Cookies | Remembering language settings and theme preferences | 1 Year |
| Analytics Cookies | Analyzing usage patterns to improve our services | 90 Days |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.
Mostpala believes you should have full control over your own data. That's why we provide you with the following rights.
To exercise any of the rights listed above, email support@mostpala.best or Help Centre to get in touch. We typically respond within 30 business days.
Mostpala does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Active account duration + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Account Closure | Anti-Money Laundering Law |
| Support Conversations | 3 Years | Dispute Resolution Records |
| Log Files | 1 Year | Security Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | Following User Preferences |
Once the defined retention period expires, data is permanently and securely deleted or anonymized.
Mostpala's services are intended for users aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.
Age is verified at the time of registration. If the KYC process confirms that a user is under 18, the account will be immediately closed and all collected data will be deleted.
If your child has accidentally created an account on Mostpala, contact us immediately at support@mostpala.best. We will promptly close the account and delete all associated data.
Mostpala reserves the right to update this Privacy Policy. For significant changes, users will be notified in advance by email or via a notice on the site.
If you have any questions or concerns about this Privacy Policy, email support@mostpala.best or Help Center Reach us via live chat. We typically respond within 24 hours.
Before sharing personal information with any online service, most people ask themselves one question — will this data actually be safe? Mostpala understands how important that question is. That's why we've backed our commitment not just with words, but with the technical measures needed to keep your information secure.
When you register with Mostpala, the details you provide — your name, mobile number, and date of birth — are transmitted securely to our servers using SSL encryption, making them unreadable to anyone in transit. Once received, your data is stored in a separate encrypted database accessible only to authorised staff on a need-to-know basis.
Mostpala takes extra precautions when it comes to payment information. bKash and Nagad numbers are never stored in full on general servers — they are kept in hashed form on dedicated payment servers. This means that even in the event of a data breach, your payment details are not directly at risk.
Mostpala's KYC identity verification process requires a photo of your national ID and a selfie. This information is used solely for identity verification and for no other purpose. Once verification is complete, copies of your documents are not shared with any third party — except where legally required, such as by a court order.
Many people assume online gaming platforms sell user data to advertisers. Mostpala does not do this, and that commitment is central to our policy. Our revenue comes from gaming services, not data sales.
Despite the robust security measures Mostpala has in place, a data breach can never be ruled out entirely. Should one occur, Mostpala will notify all affected users within 72 hours — clearly explaining what data was compromised, what steps you should take, and what actions Mostpala is taking. This is not just an ethical obligation; it is our commitment.
You should also take precautions on your end. Use a strong password, keep two-factor authentication enabled, and avoid logging in from unfamiliar devices. Mostpala will never ask for your password or OTP by phone or email — if you receive such a call or message, report it to support immediately.
Now that you've read the Privacy Policy, you know exactly how safe your data is with Mostpala. So why wait — register today and enjoy Bangladesh's most trusted gaming experience.
Frequently asked questions about the app and interface.